Shipping & Return Policy

Shipping and Return Policy


1. Shipping

  • ANTz Latex Pte Ltd serves B2B clients locally and internationally.
  • Shipping charges and lead times vary depending on location and order volume. These will be confirmed during the quotation process.
  • We work only with trusted logistics providers to ensure prompt and secure delivery.

2. Return Policy

As a B2B supplier of medical-grade products, returns are generally not accepted unless:

  • The products are defective or damaged during shipping
  • The wrong items were supplied based on the confirmed order

In such cases:

  • Please notify us within 7 working days from receipt
  • Provide photographs and a brief description of the issue
  • Returned products must be unused and in original packaging

All returns are subject to management approval. No returns are accepted for opened, used, or improperly stored items.