Shipping & Return Policy
Shipping and Return Policy
1. Shipping
- ANTz Latex Pte Ltd serves B2B clients locally and internationally.
- Shipping charges and lead times vary depending on location and order volume. These will be confirmed during the quotation process.
- We work only with trusted logistics providers to ensure prompt and secure delivery.
2. Return Policy
As a B2B supplier of medical-grade products, returns are generally not accepted unless:
- The products are defective or damaged during shipping
- The wrong items were supplied based on the confirmed order
In such cases:
- Please notify us within 7 working days from receipt
- Provide photographs and a brief description of the issue
- Returned products must be unused and in original packaging
All returns are subject to management approval. No returns are accepted for opened, used, or improperly stored items.
